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Inspire 2 not always syncing to my OneTouch app

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‎05-07-2022 06:22 - last edited on ‎12-18-2022 22:33 by Fitbit Moderator

‎05-07-2022 06:22 - last edited on ‎12-18-2022 22:33 by Fitbit Moderator

I synched my fitbit with my Onetouch Reveal app and it brings over my readings but it can be anywhere from 1 hr to 14 hrs. Can I do anything to ensure it goes faster (within 1 hour)?

 

Moderator Edit: Clarified subject

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‎05-25-2022 16:44

‎05-25-2022 16:44

Hi there, @AJCherry. Welcome to the Community Forums.

 

Thanks for the details provided in your previous post. 

 

Please try the steps below:

 

  1. Make sure your Fitbit device is syncing with your Fitbit account. For troubleshooting information, see Why won't my Fitbit device sync?
  2. Unlink the app from your Fitbit account. For instructions, see How do I manage apps connected to my Fitbit account?
  3. Reconnect the app with your Fitbit account. For instructions, see How do I connect my Fitbit account with another app?

 

If you continue having trouble syncing your Fitbit account with another app, contact the developer of the app.

 

See you around. 

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