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Inspire 2 not syncing with android phone

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‎07-24-2022 01:43 - last edited on ‎12-18-2022 22:14 by Fitbit Moderator

‎07-24-2022 01:43 - last edited on ‎12-18-2022 22:14 by Fitbit Moderator

I've only had this 4 weeks and the sync is getting worse and worse. It was great for the first 10 days and now I can't get it to sync at all. I'm missing out on AIA Vitality points, which was actually my motivation for getting a Fitbit. I don't want to reset the device in case I lose a whole week's data

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‎07-24-2022 04:39

‎07-24-2022 04:39

Hi @HelenRobartes DO try restarting the tracker a couple of times. You shouldn't lose any data - a restart doesn't clear data, just restarts the device.  Restart your Tracker  

If you still have trouble syncing then try THIS Help Article on syncing problems.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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