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Inspire 2 not syncing

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‎10-11-2023 19:58 - last edited on ‎10-12-2023 08:51 by Fitbit Moderator

‎10-11-2023 19:58 - last edited on ‎10-12-2023 08:51 by Fitbit Moderator

I need equipment that is going to work and sync the way it is supposed to. Especially if I pay for a service. My Inspire 2 hasn't connected in over 24 hours. I turned off my Bluetooth and turned it back on and my watch would not connect. Logged out of the app, now I can't get back in. I'm so disappointed. I've canceled my subscription snd have a Garmin on the way. I need reliability. Do better Fitbit!

 

Moderator edit: clarified subject.

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‎10-12-2023 08:50

‎10-12-2023 08:50

Welcome to the community @Lblackmon928.

I'm sorry for the inconvenience. Thank you for providing the details regarding Inspire 2.

I'm not sure if you are still having difficulties to sync. Before considering other options, I'd recoommend restart the device. In addition, follow the instructions listed here to resolve syncing problems, and make sure to check the compatibility requirements listed here and to keep the Fitbit app updated to the latest version available. 

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