help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire 2 not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-06-2022 16:57 - last edited on ‎12-18-2022 22:22 by Fitbit Moderator

‎06-06-2022 16:57 - last edited on ‎12-18-2022 22:22 by Fitbit Moderator

One day, my inspire 2 showed the water unlocked screen. I went to pick it up and accidentally touched the top and the water showed it was locked. Now, I can't use my inspire 2. Everything is shut down and it won't even turn on, The battery light works as that is showing green. Has anyone else had this problem?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-07-2022 07:43

‎06-07-2022 07:43

Hello @CMP1949 

It sounds like your watch is still on water lock mode. To turn on water lock, tap Water Lock > firmly tap your screen twice. To turn off water lock, double-tap your screen firmly again. Just so you know water lock turns on automatically when you start a swim in the Exercise app. 

😃 Please let me know if this unlocked it for you. Keep me posted 

Best Answer