06-10-2023
18:40
- last edited on
06-11-2023
09:10
by
MarreFitbit
06-10-2023
18:40
- last edited on
06-11-2023
09:10
by
MarreFitbit
My 6 month old inspire 3 screen suddenly started glitching today.
Is there a way to fix or return? The last inspire I had lasted me two years!
What's going on? Is this covered by the warranty ?
Moderator Edit: Clarified subject
06-11-2023 06:39
06-11-2023 06:39
Hi, @Catkall welcome to the community, you should certainly not be having this experience with your Inspire 3. I recommend you contact "Customer Support" using the chat facility or phone for a prompt response. It's a good move to make a note of any steps you have taken to resolve the issue and the results so you can brief the agent accurately & quickly and give them the best opportunity to resolve the situation. As you have only had your Inspire 3 for 6 months you are almost certainly covered by Fitbit's warranty they will need to know when you bought it and where.
I hope this helps.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.
06-12-2023 13:35 - edited 06-12-2023 13:41
06-12-2023 13:35 - edited 06-12-2023 13:41
Hi @Catkall. Welcome to the community forums.
Thanks for sharing the details regarding the Inspire 3.
Please, if you still have this inconvenience, try to restart the device.
Also, change your clock face following these steps.