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Inspire 2 stopped vibrating

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‎01-05-2022 13:54 - last edited on ‎12-18-2022 23:01 by Fitbit Moderator

‎01-05-2022 13:54 - last edited on ‎12-18-2022 23:01 by Fitbit Moderator

I've had my Inspire for over a year and it vibrates when the alarm is set and phone calls, steps, etc. For the past few weeks it's stopped for some reason. I see other people on the chats have had the DND turned on, I don't even see that as an option on my Fitbit. I haven't messed with the app settings. Ideas?

FIT OS 33.20001.88.11

 

Moderator Edit: Clarified subject

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‎01-06-2022 07:29 - edited ‎12-23-2023 02:51

‎01-06-2022 07:29 - edited ‎12-23-2023 02:51

Hi there, @Leann123. Welcome to the Community Forums. Thanks for confirming that your Inspire 2 was not on either sleep mode or DND. 

In addition to what you've done, I recommend taking a look at this help article Why didn't my Fitbit device alert me?

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎01-06-2022 07:29 - edited ‎12-23-2023 02:51

‎01-06-2022 07:29 - edited ‎12-23-2023 02:51

Hi there, @Leann123. Welcome to the Community Forums. Thanks for confirming that your Inspire 2 was not on either sleep mode or DND. 

In addition to what you've done, I recommend taking a look at this help article Why didn't my Fitbit device alert me?

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎01-06-2022 08:02

In response to MarreFitbit

‎01-06-2022 08:02

Thanks, but I already visited that URL and isn't helpful.

 

 

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‎01-06-2022 08:27 - edited ‎07-21-2023 03:49

In response to Leann123

‎01-06-2022 08:27 - edited ‎07-21-2023 03:49

@Leann123 I appreciate you had followed the tips and recommendations provided above.

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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