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Inspire 2 touchscreen not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-20-2023 08:33 - last edited on ‎12-21-2023 03:39 by Fitbit Moderator

‎12-20-2023 08:33 - last edited on ‎12-21-2023 03:39 by Fitbit Moderator

The double tap on my Inspire2 only seems to work for a short time after I have awakened the screen using the side buttons then stops working. 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎12-21-2023 03:41

‎12-21-2023 03:41

Hi there, @Lettie61. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Inspire 2's touch screen. I'll be glad to help you with this. 

If you haven't done so yet, please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


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‎12-21-2023 04:35

In response to MarreFitbit

‎12-21-2023 04:35

Thanks. I've done a you suggested and it worked for a couple of minutes and isn't working again now. 

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