05-09-2022
15:28
- last edited on
12-18-2022
22:33
by
MatthewFitbit
05-09-2022
15:28
- last edited on
12-18-2022
22:33
by
MatthewFitbit
Is there a way to delete auto recorded steps when the inspire 2 over counts?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
05-10-2022 16:45
05-10-2022 16:45
Hello @kaptaan
Look here to see how to delete steps or floors on the Fitbit App.: https://help.fitbit.com/articles/en_US/Help_article/1306.htm?Highlight=Edit%20steps
😃 Let me know if this answers your question and helps you make the adjustments you desire.
05-10-2022 16:45
05-10-2022 16:45
Hello @kaptaan
Look here to see how to delete steps or floors on the Fitbit App.: https://help.fitbit.com/articles/en_US/Help_article/1306.htm?Highlight=Edit%20steps
😃 Let me know if this answers your question and helps you make the adjustments you desire.
05-17-2022 13:36
05-17-2022 13:36
Hi there, @kaptaan. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Inspire 2. @SunsetRunner Thanks for your help!
I'm wondering if you're using another app connected to your Fitbit account that will add more steps? Mobiletrack maybe? Low-power step sensors inside your phone track your steps and send the data to the Fitbit app. We recommend using MobileTrack if you forget your Fitbit device at home.
Note that adding more than one Fitbit device to your account gives you the convenience of switching between devices while still seeing a holistic view of your daily activity on your dashboard.
Fitbit devices have a finely-tuned algorithm for step counting. The algorithm is designed to look for intensity and motion patterns that are most indicative of people walking and running. When working at a desk, cooking, or performing other activities with arm movements, a device on your wrist may add some steps. When you’re doing activities that involve arm movement—such as working or cooking—you often walk a few steps in-between stationary periods as well, so the device tries to give you credit for those steps. For most customers, the number of extra steps added by arm-based movement isn’t significant when compared to your overall stats. For more information, see How does my Fitbit device calculate my daily activity?
For additional information, see Does the wrist I wear my device on affect the accuracy? and What can I do if my step count seems inaccurate?
In order to negate the steps tracked while you were sleeping, see How do I add, edit, or delete Fitbit data and activities?
I've moved your post to the Inspire 2 board for organization purposes.
Hope that helps.
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05-17-2022 14:00
05-17-2022 14:00
I don't use anything else. I have mobile track activated but it wasn't that. I was literally asleep and don't sleep walk, or anything else like that.
05-17-2022 14:06
05-17-2022 14:06
Thanks. This worked and removed all the 40,000 extra steps.
05-17-2022 14:08
05-17-2022 14:08
That’s fantastic @kaptaan! 😃 I’m thrilled it worked. Happy Stepping!