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Inspire 2 won't sync anymore

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‎08-09-2023 11:38 - last edited on ‎08-10-2023 08:27 by Fitbit Moderator

‎08-09-2023 11:38 - last edited on ‎08-10-2023 08:27 by Fitbit Moderator

This is beyond frustrating.  I've been able to re-sync my Inspire 2 in the past, but it will not sync for anything today.  I still have all the stats on the Inspire 2 itself, but it's not syncing to the app.  HOW do I fix this PERMANENTLY?  I do not wish to keep going through this over and over again.  I paid for the FitBit, so it should just work.

Moderator Edit: Clarified subject

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3 REPLIES 3

‎08-10-2023 08:29

‎08-10-2023 08:29

Hi there, @SDRochelle. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Inspire 2 before reaching out. I understand how you must be feeling. 

To better assist you, please confirm that you've tried all troubleshooting steps provided here Why won't my Fitbit device sync?

If the above doesn't work, may I know when was the last time sync?

Maria | Community Moderator, Fitbit


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‎08-11-2023 09:32

In response to MarreFitbit

‎08-11-2023 09:32

I have the same problem. Tried all the troubleshooting steps and still doesn’t work. Last time it synced was yesterday 4p. Thank you. 

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‎08-11-2023 11:48

In response to MarreFitbit

‎08-11-2023 11:48

This has only been an issue since joined with Google. Is this the same with other users?

 

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