Inspire HR Not Syncing!

[ms555]

I have had my Inspire HR for a long time and, though have had occasional sync issues, has worked relatively well. But the last 2 days it has stopped syncing regularly. I have tried EVERYTHING! I have reset the device, uninstalled and re-installed the app, cleared storage and cache... nothing has worked. I am very frustrated because it rarely syncs and stopped updating my sleep and heart rate data 😞  

[Hazel28]

Same... It hasn't been syncing 4 the past week and it's stopped automatically updating how many hours I slept and how long I've exercised 4. It's really frustrating. I have a huweii y7 phone and the inspire hr. 

[eviecarol]

My Inspire only records my active minutes sporadically. It was good for the first 2 months I had it, but now I can have 40 active minutes and my fitbit will display 0 active minutes. I've uninstalled, reinstalled, it makes no difference. Then for no reason, it starts working again for a couple of days. Really frustrated and disappointed. May look at getting Garmin or Apple instead.

[ANNE516]

Mine hasn't been syncing either for the last 2 days. I tried resetting it but that didn't work. My battery was low so I'm going to try charging it overnight and hope that might work.

[MapleX07]

Try using a different device. I used to sync with an Amazon tablet, and it stopped working. I started syncing on a Galaxy A20, and it worked just fine.

[ms555]

I was originally using a Motorola g7 phone but found several blogs staring that this is not a supported device, so I downloaded the app on an i-phone. Worked great for a few days but now the i-phone is starting to have sync issues 😞 I have been using fitbit products for years and never had this many issues until recently. It is so frustrating that I am also considering an apple or garmin device instead. I'm heartbroken!

[Gyancey]

Same problem.  Quit syncing.  Nothing works. Very disappointing...