Inspire HR Sync issue

[jpark11]

In order to save my phone battery, I've turned off All-Day Sync. When I forget to Sync for a day or so, it seems to completely miss all information that should've been stored in the Inspire, so I have missing information for those days I didn't sync. 

With my FitBit Alta HR, I could go days without sync'ing and it will accurately pick up previously unsync'd data. I wear my Inspire HR everyday, and I now have missing data for the week, and trying to figure out how I can get this data back? Anyone else having the same issue?

What is the best solution for this? I guess I can turn on the all day sync but it kills my batteries on both the Inspire HR and the phone. 

Thanks!

[SilviaFitbit]

@jpark11 Welcome to the Community. Thanks for letting me know that you had an Alta HR. 

I appreciate the detailed information shared. We recommend that you sync your tracker or watch daily. Most Fitbit devices record detailed minute-by-minute data for 7 days. (Fitbit Alta records minute-by-minute data for five days). Fitbit devices can store daily totals for up to 30 days.

Data automatically syncs to the Fitbit app throughout the day. For best results, keep all-day sync turned on. If you turn off all-day sync, we recommend syncing at least once a day. Each time you open the Fitbit app, your device syncs automatically when it's nearby. You can also use the Sync Now option in the app at any time.

Regarding the data that wasn't synced to your Dashboard, you could log walking or running and get back this data. Learn more about it by checking this article: How do I add, edit, or delete Fitbit data and activities? 

I'll be around if you have any additional questions. 

[jpark11]

Hi Silvia -

How long does FitBit Inspire HR track data? (That's what I have currently,
I had no problem previously with the Alta)

[SilviaFitbit]

@jpark11 Thanks for getting back. Fitbit devices can store daily totals for up to 30 days. The best way to keep all your data in your Dashboard is to sync at least once a day. 

I'll be around if you have any additional questions.