11-29-2019 20:30 - edited 11-29-2019 20:33
11-29-2019 20:30 - edited 11-29-2019 20:33
My text notifications stopped working a few days ago. I still get (useless) buzzes and notifications when I’m on a call. I’ve been up and down this thread and tried everything I can find.
1) I have the latest updates on my device approved iPhone XR (iOS 13.2.3.) and there is no Fitbit app update available to download at the moment
2) I’ve got all the “notification centers” checked and my “show previews” on “always” or “when unlocked”
3) I toggled the Bluetooth “share system notifications” on and off with short-lived success 2 times but even that stopped working
4) I’ve restarted my phone and Fitbit numerous times
5) I’ve “forgotten” my device from Bluetooth and paired it again and clicked “allow” and removed all other unused devices from the list while I was at it.
Please tell me if I’ve missed something, as I keep my phone on silent and depend on my Fitbit to notify me of my texts! I’ve had my Fitbit inspire HR since last spring.
12-01-2019 06:32
12-01-2019 06:32
@Usermiles A warm welcome to our Community! Sorry for the delay in my reply.
Thank you for reporting this and for the troubleshooting you have done. Thanks for letting us know about this issue. The team currently working to resolve this and hope to have a fix soon. Be sure to keep your Fitbit device and app up-to-date to ensure you receive the quickest resolution.
We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.
I'll be around.
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