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Inspire HR battery draining issue

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‎12-12-2020 19:51 - last edited on ‎12-14-2020 03:26 by Fitbit Moderator

‎12-12-2020 19:51 - last edited on ‎12-14-2020 03:26 by Fitbit Moderator

First 8 months, Inspire HR held true, about a charge per week.  Now, it drains the HR every 2 days and I have to recharge.  Why the change?  Just using basics of what it and app came with.  Customer support couldn't provide an answer.

 

 

Moderator edit: updated subject for clarity

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‎12-14-2020 03:25

‎12-14-2020 03:25

Hi @mm_11, it's great to see you in our Fitbit Community. I totally understand how you feel in regards the battery draining issue that your Inspire HR has experienced.

 

Please try the tips that are listed in this help article in order to improve the battery life of your Fitbit device. After this, monitor the battery's behavior of your Inspire HR and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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‎03-09-2021 16:39

In response to JuanJoFitbit

‎03-09-2021 16:39

Hi JuanJo, via their monitoring system, Fitbit determined the device was defective and sent a replacement.

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