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Inspire HR black screen issue solution

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‎10-19-2020 09:26 - last edited on ‎10-20-2020 04:17 by Fitbit Moderator

‎10-19-2020 09:26 - last edited on ‎10-20-2020 04:17 by Fitbit Moderator

o reboot, first put the device on charging, and then press and hold the button on the left of the screen for about 8 seconds. The device is ready for use when you see a smiley icon and the tracker vibrates. Another workaround to fix the black screen issue is to change the clock face in the Fitbit app.

 

I did repeated them above a few times, seemed nothing.

 

 

Moderator edit: updated subject for clarity

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‎10-20-2020 04:16

‎10-20-2020 04:16

Hi @SunsetRunner, welcome to our Fitbit Community! Thank you for sharing the restart process and tips that helped you to get the blank screen issue resolved. I'm pretty sure that this information will be helpful for other users that experience the same issue.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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