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Inspire HR black screen issue

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‎02-09-2021 16:56 - last edited on ‎02-10-2021 03:27 by Fitbit Moderator

‎02-09-2021 16:56 - last edited on ‎02-10-2021 03:27 by Fitbit Moderator

Hello my screen is black. I tried to put it in the charger and restart, but no smile comes in the screen. I cannot connect to the live help. How can I get some customer service?

 

 

Moderator edit: updated subject for clarity

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‎02-10-2021 03:26

‎02-10-2021 03:26

Hi @Citrondiamont, welcome to our Fitbit Community. Regarding the black screen issue that your Inspire HR has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via email. Please reply to their last email in case you need further assistance.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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