Inspire HR syncing and battery draining issues

[chriscross]

I got my Inspire HR in June.  The last sync was on 9 November.  I've deleted all the apps, and reinstalled them.  I've tried on Ipad, Windows 10, and my Android phone, but it will not sync.  And since that date it does not keep it's charge.  It can be 100% at 9am, and by 10pm it will be down to 8%.  I've spent hours trying to find a solution and trying the different apps.

Any advice, before I look to send it back.  

I previously owned the FitbitOne and that last years, and never any problems.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @chriscross, it's great to see you in our Fitbit Community. I'm sorry to hear about the syncing and battery draining issues that your Inspire HR has experienced. I totally understand how you feel about this and I appreciate the time spent trying to get this issue resolved before contacting our forums.

Regarding the syncing issue, I'd like you to try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest.

After trying the steps shared above, follow the tips included in this help page in order to improve the battery life of your Inspire HR.

Finally, monitor your Fitbit device during the next 24 hours and see if the issues get fixed.

Keep me posted on the outcome.

[chriscross]

After the previous frustration of the Fitbit, and it sitting around doing nothing, I have charged my Fitbit HR, downloaded the app again to my phone.  Cleared the user data and rebooted the Fitbit.  Read all the help links that you pointed me to.  And it still will not sync, so it looks like I'm done with Fitbit.  I shall see if I can return it to the store for a refund.

Unless, you have anymore suggestions.

Thanks