03-21-2020
13:51
- last edited on
04-10-2020
05:40
by
AlejandraFitbit
03-21-2020
13:51
- last edited on
04-10-2020
05:40
by
AlejandraFitbit
Anyone know what to do when your screen won't light up? It's synced to my phone and shows a charge but nothing on screen.
Moderator edit: subject for clarity
04-10-2020 05:41
04-10-2020 05:41
Welcome to the Community, @Tomofhb.
I am sorry for the delay in respond, due to recent events affecting our operations, support options are limited and wait times are longer than usual.
Now about your tracker not turning on, I recommend restarting the unit by following the steps provided in the help article: How do I restart my Fitbit device?.
Let me know the outcome. 🙂