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Inspire HR black screen

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Hi there my hr inspire screen is black but still vibrates. I tried restarting several times. It will vibrate but with no smiley face. 

 

 

Moderator edit: subject for clarity 

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Welcome to the Fitbit Community, @Ayoung02.

 

Thanks for the details shared in your post and for already trying to resolve the issue. Since you've already tried restarting your device, I recommend getting in touch with our Support team so they can look deeper into the issue and help you with this matter. Click here to get connected with them via chat or phone.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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Did you get any answers to fix it or am I throwing this out.  

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Nope nothins at all! I'm probably just going to throw mine out also.
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Welcome to the Fitbit Community, @Tabilabby. Thank you for your reply, @Ayoung02.

 

@Ayoung02 I understand how you are feeling and if you haven't contacted our Support team regarding this issue, you can click here to get connected with them via chat or phone.

 

@Tabilabby I am sorry that you are going through the same situation, I understand how you are feeling and recommend following our troubleshooting instructions including a restart in Why isn't my Fitbit device's battery charging? 

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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