06-03-2021 12:36 - last edited on 06-04-2021 10:59 by LiliyaFitbit
06-03-2021 12:36 - last edited on 06-04-2021 10:59 by LiliyaFitbit
Hi there my hr inspire screen is black but still vibrates. I tried restarting several times. It will vibrate but with no smiley face.
Moderator edit: subject for clarity
06-04-2021 11:02
06-04-2021 11:02
Welcome to the Fitbit Community, @Ayoung02.
Thanks for the details shared in your post and for already trying to resolve the issue. Since you've already tried restarting your device, I recommend getting in touch with our Support team so they can look deeper into the issue and help you with this matter. Click here to get connected with them via chat or phone.
See you around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
06-06-2021 07:04
06-06-2021 07:04
Did you get any answers to fix it or am I throwing this out.
06-06-2021 11:55
06-06-2021 11:55
06-07-2021 11:11
06-07-2021 11:11
Welcome to the Fitbit Community, @Tabilabby. Thank you for your reply, @Ayoung02.
@Ayoung02 I understand how you are feeling and if you haven't contacted our Support team regarding this issue, you can click here to get connected with them via chat or phone.
@Tabilabby I am sorry that you are going through the same situation, I understand how you are feeling and recommend following our troubleshooting instructions including a restart in Why isn't my Fitbit device's battery charging?
Hope this helps.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.