Inspire HR blank screen issue

[Vickistodd]

Screen went black, tried restarting, it just vibrates but will not light up or turn on. It has a full charge, is up to date, and the app is responding to steps. Thanks.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@Vickistodd Welcome to our Fitbit Community. Regarding the screen issue that your Inspire HR has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

See you around.

[RBDK97]

I had an issue like that with my friends tracker. If your Fitbit is an Inspire 2 and is connected to any Tile application, try to ring it via your phone. If you don’t, put an alarm and when the alarm launches, the screen will probably react. These solutions worked on my friends Inspire 2.

[JuanJoFitbit]

@RBDK97 Thank you so much for sharing this information. I'm sure that this will help other users as well.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often.