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Inspire HR blank screen

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‎03-20-2020 18:17 - last edited on ‎04-10-2020 07:35 by Moderator Alum

‎03-20-2020 18:17 - last edited on ‎04-10-2020 07:35 by Moderator Alum

I had my first Inspire HR one month and it did this. Tried to reset, nothing happened. Fitbit sent me a new one. I’ve had this one for a week and it’s doing the same thing. This is after having an Alta HR die after 8 months. Not really impressed with Fitbit as a product at this point.

 

 

Moderator edit: subject for clarity

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‎04-10-2020 07:37

‎04-10-2020 07:37

Welcome to the Community, @Dawn511411.

 

I am sorry for the delay in respond, due to recent events affecting our operations, support options are limited and wait times are longer than usual.

 

Thanks for the feedback, I understand how are you feeling. If your Inspire HR isn't turning on, I recommend restarting the unit by following the steps in the help article: How do I restart my Fitbit device?.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎04-10-2020 23:55

In response to AlejandraFitbit

‎04-10-2020 23:55

I’ve followed the instructions multiple times and nothing. I’m terribly disappointed in this product
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