Inspire HR blank screen

[Coreenc]

I have had my Fitbit for less than a month. I checked the time by pushing in the button at 9 this morning. Now it is blank. Nothing comes up when I push the button. The green light is still on on the back and it is still recording on my dashboard. Anyone else experience this? Perhaps a bulb burnt out?

Moderator Edit: Clarified subject

[PrescottNurse]

It has happened to me a couple of times. The first time I just held down on the button on the left hand side and it reset itself. The second time my battery was low so I just charged it up and the face came back on its own. Hope this helps!

[AlejandraFitbit]

Welcome to the Community, @Coreenc and @PrescottNurse, thanks for the input.

If your tracker isn't turning on, as recommended by our friend, perform a restart by following the instructions provided in the help article: How do I restart my Fitbit device?.

Let me know how it goes. 🙂

[Coreenc]

Thank you so much for your reply. I had the support desk walk me through changing the clock face and that worked:)

Coreen

[SCfan]

I have this same problem. Have had the Inspire for about one month. Within the last week the fitbit vibrates with notifications but the screen is blank. Stills tracks everything but if I want to check the time or see the notification, I have to tap the screen multiple times. I have reset the tracker multiple times and changed the clock face as suggested but the screen contines to be blank. Any further suggestions for correcting this problem.

[Coreenc]

Hi there Jogger. Fortunately for me, changing my clock face and restarting the tracker worked for me - However - the clock face did not show up until I closed and relaunched the fitbit app on my phone. Give that a try if you haven't already.

Coreen

[Pattichad]

My new out of the box bit not showing display,  have reset 4 times. its charging but no display.

[ABL20]

Neither resetting/starting nor charging solved it. Strangely, choosing a new clock face seemed to do the trick. Thanks!

[Pattichad]

junk out of the box

[Coreenc]

Awesome:)