Inspire HR blank screen

[Modinidhi]

I have reviewed other posts in the community and see that I am not the only one who has had this issue.

The first 2-3 times I would get the smiley face after restarting and display would return but only initially, after that it would go blank again.  After about 5 restarts my display seemed to come back fine for a few hours but has since gone blank again. 

After reviewing several more posts today I tried switching the clock face several times with no luck. I’m also not getting the smiley face anymore upon restarting. 

Everything is still synching fine, and I still get vibrations for all my notifications, reminders to move, etc. but my screen just seems to be done for. It’s discouraging as I’ve only had it for 7 months.

Moderator Edit: Clarified subject

[Julia_G]

Hi, @Modinidhi , if your Fitbit is not able to display as expected, and several restarts does not fix it, then it is time to get in touch with Fitbit Customer Support on Contact.fitbit.cim .  They will take it from there.

[Modinidhi]

Thank you so much Julia for your big help as I have receive replacement today. You guided me properly .thanks once again 🙏👍

[Julia_G]

@Modinidhi , excellent news!  i am so glad that you have had a positive result.  Keep stepping!