Been trying to set this up for my mum. On an android tablet. When I click on set up device I can pick the inspire hr it takes me to a page that shows a pic of the fitbit when I then click on the button to go through the steps to set up it jumps back to the profile/account page
I have a charge hr 2 and it will allow me to pair with no problems. It appears that all the new devices recently released have the same issue.
I don't have any other device I can load this app on for my mum.
Forgot to mention we bought this on the release date so 2 weeks later it showed on my mum's profile not having actually properly set it up. Wouldn't sync so deleted the device and tried again still having the same issue
Moderator edit: updated subject for clarity
