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Inspire HR display corrupted

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‎05-14-2020 12:23 - last edited on ‎05-15-2020 15:10 by Fitbit Moderator

‎05-14-2020 12:23 - last edited on ‎05-15-2020 15:10 by Fitbit Moderator

Inspire HR clock has started flashing constantly, it's not a third party clock face. Also battery isn't lasting the day! I've tried to reset following the instructions I've found on here. Any advice? Thank you. 

 

Moderator edit: Subject for clarity 

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‎05-15-2020 15:09

‎05-15-2020 15:09

Hi @Penny08, welcome to the Community Forums! 

 

Thanks for bringing this to our attention and for trying some troubleshooting steps before posting. Let me share with you that our Customer Support team informed me that they received your email about this issue and they'll soon provide you assistance. Please keep an eye on your email inbox and spam folders because they'll be in touch with you as soon as possible.

 

Don't hesitate to ask me any additional questions you may have.

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‎05-15-2020 23:21

In response to RicardoFitbit

‎05-15-2020 23:21

Thank you! It's frustrating as the battery is draining so quickly that it's on change 2 hours each day, so missing vital steps etc.

Sent from Yahoo Mail on Android
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