Inspire HR does not keep its charge

[Lwisdom]

I bought my Fitbit InspireHR- in 5-01-20 on its FITBIT website for mother's day. It for last couple days is NOT keeping its charge life. I used to be able to charge in on Sundays and it would last all week. But now I see the exclamation mark hourly. I went back to this forum and need help. I already checked my fitbit email of purchase telling me I have exceeded 45 days warranty. Which if this is a defect seems not good for me the consumer. I wanted to ask if anyone else is NOT getting a good charge life with Inspire HR either. Please advise fitbit users.

Thanks,

Lwisdom from LA. 🙂

Moderator edit: subject for clarity 

[Rich_Laue]

Is this the Inspire HR or the Inspire 2, the board you posted in? 

My first thought would be to contact Fitbit, you should be within the years warranty. 

[WilsonFitbit · Accepted solution]

Hello @Lwisdom. welcome to the community forums! @Rich_Laue it's great to see you around and thanks for your great input! 

@Lwisdom I was told by our Support Team that you contacted them. Since you have received assistance from them, I suggest you to update your case if you require further assistance or if you have any additional questions about the outcome of your case.

On a side note, I've moved your post to a different board to keep our forums organized. 

Have a great day! 

[Lwisdom]

Hello,
I was trying to get back and answer but couldnt find it under the community
page.
Thanks so much for your outreach.

Lillian Wisdom

[WilsonFitbit]

@Lwisdom It has been a pleasure! 

I hope to have you back on track soon!

Have a great day!