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Inspire HR doesn't display numbers

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‎10-09-2020 06:11 - last edited on ‎10-10-2020 09:16 by Fitbit Moderator

‎10-09-2020 06:11 - last edited on ‎10-10-2020 09:16 by Fitbit Moderator

Hi Juan,

I realized I mentioned the wrong fitbit model - the one I use now is Fitbit Inspire HR. I received notification the an update needed to be loaded. I followed the instructions. I have tried

restarting over and over. Nothing happens - just the green light on the back flashing fast.  Changing the clock face didn’t work wither. 

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‎10-10-2020 09:21

‎10-10-2020 09:21

Hi @Anniebatx, thank you for getting back and letting us know the model of your Fitbit device. I appreciate the time you spent in order to try the recommended troubleshooting steps.

 

Since the issue persists, let me go ahead and forward your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

 

Let me know if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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