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Inspire HR doesn't track active minutes accurately

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‎07-23-2021 19:28 - last edited on ‎07-24-2021 06:19 by Fitbit Moderator

‎07-23-2021 19:28 - last edited on ‎07-24-2021 06:19 by Fitbit Moderator

My inspire HR is tracking my active minutes incorrectly, it’s giving me way more than I could ever do in a day. This just started occurring a few days ago. Any know what is causing this?

 

 

Moderator edit: merged reply

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‎07-24-2021 06:18

‎07-24-2021 06:18

@Lisa3928 Welcome to our Fitbit Community. Regarding the inaccurate active minutes issue that your Inspire HR has experienced, I'd like you to restart it as described in this help article.

 

After this, check out this help page, which explains how your Fitbit device tracks your active minutes. Finally, monitor your Inspire HR and see if the issue gets fixed.

 

Hope this helps.

JuanJo | Community Moderator

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