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Inspire HR doesnt conect to Bluetooth

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‎09-02-2019 15:07

‎09-02-2019 15:07

Got a new Inspire HR but it won't paid with Bluetooth.  Tried 3 different  devices. Restarted the inspire twice. Nothing. Sleep wasn't recorded  last night. Also I cannot use my device to track the sport activity.  Any suggestions please before I return it to the shop? Thanks 

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‎09-03-2019 10:32 - last edited on ‎12-25-2024 09:53 by Fitbit Moderator

‎09-03-2019 10:32 - last edited on ‎12-25-2024 09:53 by Fitbit Moderator

@Sysiorek It's great to see that you've visited the Fitbit Community!

Let me help you with your Inspire HR not syncing and thank you for troubleshooting this issue. Which phone are you using? Is it compatible? You can try the following:

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  • You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

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