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Inspire HR frozen with 001 and Fitbit icon

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‎06-14-2021 08:14

‎06-14-2021 08:14

Inspire HR frozen on 001 and Fitbit icon. Won’t  reset. Not syncing with app on iPhone 

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‎06-14-2021 18:27

‎06-14-2021 18:27

Welcome to the Fitbit Community, @TundeM.

 

Thanks for the details shared in your post. I appreciate your efforts and recommend confirming the steps to restart the tracker in How do I restart my Fitbit device? For complete troubleshooting instructions to resolve the syncing issue, see Why won't my Fitbit device sync? 

 

If the issue persists, I recommend getting in touch with our Support team so they can look deeper into the issue and help you with this matter. Click here to get connected with them via chat or phone.

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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