02-02-2021
04:28
- last edited on
02-03-2021
04:37
by
DavideFitbit
02-02-2021
04:28
- last edited on
02-03-2021
04:37
by
DavideFitbit
I’ve noticed that my Fitbit records one spike per night where my heart rate gets up to 80 or 90, and where either before or after the spike no data is recorded for some time. Any idea what might be causing this?
Moderator edit: subject updated for clarity
Best Answer
02-03-2021
04:37
- last edited on
12-20-2024
06:41
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-03-2021
04:37
- last edited on
12-20-2024
06:41
by
MarreFitbit
Hi, welcome to the Fitbit Community forums @Westbe1014.
Thank you for sharing that you've been having trouble with your Inspire HR.
It does seem to be an odd behavior, before considering other options, I would recommend performing a restart and to follow all the instructions in this article to improve the accuracy of heart rate information, this has been useful to other users. Let me know if you continue to experience the same behavior after these steps.
Keep me posted.
Best Answer02-06-2021 11:53
02-06-2021 11:53
Best Answer
02-12-2021
05:46
- last edited on
12-20-2024
06:40
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-12-2021
05:46
- last edited on
12-20-2024
06:40
by
MarreFitbit
@Westbe1014 thank you for your reply and confirming that you already tried all the suggested troubleshooting steps.
Since you already tried all the steps mentioned earlier, the best way to get more immediate help for this problem is to chat with us online or give us a call. Click here to get connected.
I'll be around if you have further questions.
Best Answer