Inspire HR help

[Sydneybit]

My inspire hr isn’t showing sleep on the dashboard . I go to try find it it’s not in the edit section. Then I find sleep and it says sleep only works with hr models. Mine is a hr model! It used to always show sleep! I’ve tried restarting as well as re connecting Bluetooth all haven’t worked. Please help 

[Odyssey13]

Hi @Sydneybit   on your mobile device, does it show as the HR model? Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

[Sydneybit]

Yes when I even go
To Bluetooth says inspire hr. I have a hr

Sent from my iPhone

[Odyssey13]

That is odd, @Sydneybit  You'll need to get with support and they can tell you what to do.

[Sydneybit]

Is there an Australian number to call?

Sent from my iPhone

[Odyssey13]

I wish I did @Sydneybit  but maybe you can try the online chat and get help. Sorry.