help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR is counting steps while asleep

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-29-2020 06:08 - last edited on ‎11-30-2020 03:08 by Fitbit Moderator

‎11-29-2020 06:08 - last edited on ‎11-30-2020 03:08 by Fitbit Moderator

So I've just gotten my Fitbit inspire HR a few days ago, and this morning when I woke up, it said I had walked 451 steps (before getting out of bed). I know for a fact that I do not sleepwalk. 

Has anyone experienced this before and is there a way to stop it from happening? I still want to wear it to bed at night, in order to track my sleep. 

 

Many thanks.

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎11-30-2020 03:08

‎11-30-2020 03:08

Hi @Sarajakobsen, welcome to our Fitbit Community! I'd like to follow up and help you with your Inspire HR since it counted steps while you were asleep. I totally understand how you feel about this.

 

Please restart your Inspire HR as described in this help article. After this, wear your Fitbit device during the next 2 nights and see if it stops tracking steps while you are sleeping.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes