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Inspire HR is displaying 001 error code

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‎02-19-2021 06:53 - last edited on ‎02-19-2021 16:36 by Fitbit Moderator

‎02-19-2021 06:53 - last edited on ‎02-19-2021 16:36 by Fitbit Moderator

My fitbit is displaying 001 error code it's only 6 months since I purchased it 

 

 

 

Moderator edit: subject for clarity

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‎02-19-2021 08:48

‎02-19-2021 08:48

Hi @SunsetRunner  try a restart of your Fitbit and see if that makes any difference. If not, you'll need customer support.

Stepping in the U.S.A. since September 2013. Android 14

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‎02-19-2021 17:15 - last edited on ‎06-06-2024 09:42 by Fitbit Moderator

In response to Odyssey13

‎02-19-2021 17:15 - last edited on ‎06-06-2024 09:42 by Fitbit Moderator

@SunsetRunner, welcome to the Community Forums. @Odyssey13, it's always great to see you around and thanks for your help.

@SunsetRunner, I'm sorry that your Inspire HR is having this behavior. Because this isn't the experience that we want you to have, I've contacted our Support team on your behalf and I was told that you already have a case created with them. It seems they're providing you with assistance, so please follow up with your email case should you have any further questions.

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