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Inspire HR is measuring wrong distance

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‎02-27-2021 08:25 - last edited on ‎02-27-2021 09:55 by Fitbit Moderator

‎02-27-2021 08:25 - last edited on ‎02-27-2021 09:55 by Fitbit Moderator

My Fitbit measures 0.80 per kilometer. I have tried restarting. What to do? 

 

 

Moderator edit: subject for clarity

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5 REPLIES 5

‎02-27-2021 09:51

‎02-27-2021 09:51

Can't tell anything about distance without knowing if you are connecting to phone's GPS.

But, if not, increase strike length by 25 %.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎02-27-2021 16:53

In response to JohnnyRow

‎02-27-2021 16:53

Thanks. The Fitbit device syncs with the Fitbit app on my phone. Will it not then be connected to the phone's GPS as well? 

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‎02-27-2021 18:20

In response to SunsetRunner

‎02-27-2021 18:20

It doesn't automatically connect to phone's GPS.  You have the choice.  You have to go into Settings and say to use phone GPS.

For details see Inspire HR manual (pdf) section on 'Fitness & Exercise' starting on page 32 on manual.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎02-27-2021 23:35

In response to JohnnyRow

‎02-27-2021 23:35

Thanks, I will check this out.
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‎03-01-2021 09:21

In response to SunsetRunner

‎03-01-2021 09:21

I double checked that GPS and Bluetooth were enabled on my phone and that my Fitbit was allowed to use the phone's GPS, and took my phone with me on a run, as I always do. It is still not accurate. I have checked both with friends' devices and also marked paths, and the results are clear; for every kilometer my device measures approximately 0.8. I might just take it back to the shop. It is one and a half year old. 

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