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Inspire HR is not working

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‎03-12-2020 14:17 - last edited on ‎03-13-2020 13:46 by Moderator Alum

‎03-12-2020 14:17 - last edited on ‎03-13-2020 13:46 by Moderator Alum

Yesterday my screen went black and I tried restarting it. The screen came back on but now it will not sync and doesn't not fully restart. I can not get it to clear yesterday's data. I have tried everything. I have tried to restart it and I get the smile face but no vibration. I have turned bluetooth on and off. I have uninstalled and re installed the app. I have turned phone on and off. I can't get it to restart or sync. Someone please help.

 

Moderator edit: Subject for clarity

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‎03-13-2020 13:43

‎03-13-2020 13:43

Welcome to the Community Forums @JWeikum. I'll be glad to give you a hand with this.

 

We appreciate the time you've taken to research and troubleshoot this situation prior contacting us. You did a great job, sorry to hear this didn't work. I've requested a case for you, our team will be contacting you via email shortly.

 

Let me know if you have questions about it. 

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