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Inspire HR isn't showing correct time

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‎03-24-2020 18:50 - last edited on ‎04-10-2020 05:49 by Moderator Alum

‎03-24-2020 18:50 - last edited on ‎04-10-2020 05:49 by Moderator Alum

Crossed time zones in recent travel. Worked well going but on return home did not change time zones. Is there a way to reset the watch? I've tried rebooting several times.

 

 

Moderator edit: subject for clarity

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‎04-10-2020 05:50

‎04-10-2020 05:50

It's great to see you here, @Qt1.

 

I am sorry for the delay in respond, due to recent events affecting our operations, support options are limited and wait times are longer than usual.

 

Thanks for troubleshooting this timezone issue, I would like to know if you keep experiencing this? If so, I recommend changing the timezone to a completely different one, sync the device, put the correct time and sync again.

 

To change the time, follow the steps in the article: How do I change the time on my Fitbit device?. Also, make sure that the device you are using for this has the correct time.

 

Let me know how it goes. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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