Inspire HR lost Bluetooth

[dlb44]

Lost Bluetooth

Moderator Edit: Clarified subject

[Odyssey13]

Hi @dlb44  can you give a bit more detail? You lost it - did you try turning bluetooth off and rebooting your mobile device and then restarting bluetooth? More information would help us to get you going.

[dlb44]

I got blue tooth back on mobile but iPad won’t pair. I’ve tried over & over. Will look again. Thank you so much
Sent from my iPhone

[Ziegel]

Same issue here:
device does not synchronise, have tried rebooting machines (several telephones and laptops), resetting the Inspire HR even deleting user data (and now the time is off so it indicates it's 2 hours and 10 minutes earlier, the date is right though).

Time to replace this watch again I am afraid. This time by another brand.

[AlvaroFitbit]

@dlb44 @Ziegel Thanks for stopping by.

@Ziegel thank you for troubleshooting this issue. Sorry to hear about this. If the tracker isn't syncing then you can try the following:

1. Go to your phone's bluetooth settings and remove all devices listed there.
2. Restart your phone and restart your device. 
3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
4. Also, on an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
5. You can find troubleshooting instructions here.

Hope this helps.