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Inspire HR missing day from the exercise days section

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‎06-25-2020 03:28 - last edited on ‎07-06-2020 09:38 by Fitbit Moderator

‎06-25-2020 03:28 - last edited on ‎07-06-2020 09:38 by Fitbit Moderator

My Inspire HR shows my activity on Tuesday (6/23), but it’s missing from my Exercise Days section.  It was 11k steps and almost 5 miles.  I’ve logged out, re-synced, everything I could find on the forum.  I don’t know how to load screen shots here, but I have them.

 

 

Moderator edit: updated subject for clarity

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‎07-06-2020 09:56 - last edited on ‎05-24-2025 09:46 by Fitbit Moderator

‎07-06-2020 09:56 - last edited on ‎05-24-2025 09:46 by Fitbit Moderator

@julieabedell Thanks for joining us! 

Let me help you with your daily exercise tile. The recent exercise area shows the activities detected or logged on your account (run, bike, elliptical, etc.). If your device detected your steps but not the activity itself then the steps, heart rate and other data will show on your account but nothing will show in recent exercise. For example when using the elliptical machine make sure you have the moving bars so your device detects the motion and records the activity itself, once an Elliptical activity is saved on your account it should show on the Recent Exercise area. Still you can manually log your activity so you have a record on your account.

Let me know how it goes.

Alvaro | Community Moderator

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