help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR not getting text notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-19-2020 07:50 - last edited on ‎12-20-2020 10:57 by

‎12-19-2020 07:50 - last edited on ‎12-20-2020 10:57 by

Not getting text messages

 

 

Moderator edit: subject for clarity 

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎12-20-2020 01:15

‎12-20-2020 01:15

Hi @Kaglasss I think we need a bit more information. Were yiyou u previously gettings text messages? What phone are you using?

In any case, try THIS Help Article on troubleshooting Notifications 

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes

‎12-20-2020 01:21

In response to NellyG

‎12-20-2020 01:21

Cannot receive messages text messages on my Fitbit was working but stopped
working
Best Answer
0 Votes

‎12-21-2020 10:01

In response to Kaglasss

‎12-21-2020 10:01

Welcome to the Community, @Kaglasss and @NellyG, thanks for the input.

 

If you are having problems with your notifications, as suggested, please check the help article: How do I get notifications from my phone on my Fitbit device? and follow the instructions provided there.

 

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes