Inspire HR - not scrolling

[claygordon]

The display is not responding to touch.

In addition, the top few lines of the time in the clock face - Stats Heavy - are not displaying and there are blank lines across part of the top half of the remaining numbers.

After consulting the forums on this topic I have tried restarting at least 5 times. Before restarting, pressing on the side button caused the display to flash on and off - multiple button presses would result in the display becoming stable.  

Only water immersion is shower and hand and dish washing.

This is paired/syncs to an iPhone 11Pro. I received this as a gift less than three weeks ago.  

[NellyG]

Hi @claygordon As the restarts didnt help you will need to contact Customer Support 

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