04-26-2021 01:26 - last edited on 04-28-2021 11:21 by LiliyaFitbit
04-26-2021 01:26 - last edited on 04-28-2021 11:21 by LiliyaFitbit
My screen page has totally changed, my steps have gone and it only shows my calories burned, also my sleep has gone. Plus it's not syncing again..... anybody else having theses problems. Since last update it's got worse. I dont want lose all my contacts to reset the whole thing.
Moderator edit: subject for clarity
04-28-2021 11:19
04-28-2021 11:19
It’s good to see you in the community, @Sezwat.
Thanks for the details shared in your post. I understand how you are feeling about this situation and recommend confirming if your device is paired to your Fitbit account by doing the following: open the Fitbit app, tap the Today tab, and tap your profile picture. If you don't see any device paired, tap Set up a Device and follow the on-screen instructions to continue. If you're having difficulties with setting up the tracker, try our tips in Why can't I set up my Fitbit device?
For more information about tracking sleep, see How do I track my sleep with my Fitbit device?
Hope this helps.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.