03-29-2019 20:52
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Jogger
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03-29-2019 20:52
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Data not the same on app as on watch. I turned off and on bluetooth and still not right. Is there a way to fix this issue?

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Inspire HR
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03-30-2019 01:47
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03-30-2019 01:47
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The usual things to try when you get syncing issues are:
- restart phone
- restart fitbit using this procedure: Help article: How do I restart my tracker?
- restart fitbit a few more times (it doesn't always work)
- "forget" the fitbit in the phone's bluetooth settings
- go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?
- if none of that works then contact customer support: contact.fitbit.com
03-31-2019 05:37
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Jogger
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03-31-2019 05:37
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I tried one of the solutions by charging the battery and it worked. Thank you.

