Inspire HR not syncing

[Spencerdeb]

Sleep syncing has a red exclamation point and is not syncing

Moderator edit: Subject for clarity

[YojanaFitbit]

Nice to see that you're digging into the Forums @Spencerdeb, let me give you a warm welcome to our Community.

I really appreciate the time you've taken to help your Fitbit Inspire to connect again. You can also check the following steps to troubleshoot if the syncing issue persist:

Requirements for a successful synchronization:

• For Android phones: to help improve the delivery, go to Notifications and make sure Enable Notification Widget is on. If you recently updated the Fitbit app, reboot your mobile device and try setting up notifications again.
• Make sure the Do Not Disturb setting on your mobile device is turned off because it prevents the device from sending notifications to your tracker.
• The software on your mobile device is updated. To check, tap Settings > General > Software Update iOS for Android  Settings > About phone > Android Version.
• The Bluetooth setting on your mobile device is on. To check, tap Settings > Bluetooth.
• If you use more than one Bluetooth phone, tablet, or computer to sync, the other one isn't nearby (or has Bluetooth disabled).
• Your tracker's battery should be fully charged.
• Also check your phone permissions and leave location on to keep syncing and getting notifications with your phone, for more info check this suggestions from @ErickFitbit. 

If the syncing issue remains, I would recommend following the steps below:

1. Force quit the App and turn off your phone
2. Open Fitbit App, go to Account (upper right corner) > Delete Fitbit tracker from the Account
3. Open the Bluetooth Setting on your phone and delete Fitbit Inspire from there too
4. Reboot Bluetooth to make sure your Fitbit is not there
5. Restart your tracker  a couple of times and Access back to Fitbit App > Account to set up your Fitbit tracker back
6. Turn on notifications

You will find more syncing steps here. Once your Fitbit Inspire syncs with your phone, please check if the sleep information shows up.

Please keep me posted on the resolution!