Inspire HR not syncing

[Piper72]

My fit bit suddenly stopped syncing . I reinstalled and it worked then, but now it won't sync or show a resting heart rate on my phone or tablet. I have been in touch with customer service and they were helpful, but still the fit bit won't work properly or sync. 

Moderator edit: Updated subject for clarity and word choice

[SilviaFitbit]

@Piper72 Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried.

Sorry to hear that you're experiencing this with your tracker. I would like you to confirm you've tried this syncing troubleshooting. If you have tried it but it's still not working. Could you let me know the phone that you're using?

Keep me posted. 

[Piper72]

Hi Sylvia
It was my Samsung tablet that wouldn't work properly. So I installed fitbit
on my Galaxy J3 phone and got it going and now it seems.to be working.
Thanks so much for your help. I now suspect that the problem is with my
tablet, so I take back the comment a out the Garmin.

[SilviaFitbit]

@Piper72 Thank you for getting back. I'm happy to hear that you were able to sync your Inspire HR with your Samsung J3. 

Hope you can continue enjoying your tracker and reaching your goals! 😀