help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-01-2021 14:08 - last edited on ‎01-04-2021 06:13 by Fitbit Moderator

‎01-01-2021 14:08 - last edited on ‎01-04-2021 06:13 by Fitbit Moderator

My Inspire HR has intermittently not worked for the past few weeks. I got it in September 2019. For the past two days, it has not worked at all. How long should I expect the lifespan of this to be? I thought about getting another one, but if it is only going to last for 1.5 years, I don't think it's worth it for the price. I tried to chat with a representative today, but have been on hold for over 45 minutes and am not going to wait any longer.

 

 

Moderator edit: format

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-04-2021 06:13

‎01-04-2021 06:13

Hi @Jen1000, welcome to our Fitbit Community. I totally understand how you feel about your Inspire HR since it stopped working.

 

In order to avoid any confusion on my end, let me know if your Inspire HR stopped charging, turning on, tracking or syncing your data. This information will help me to determine the cause of the issue.

 

In the meantime, restart your Inspire HR as described in this help article and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes