help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR randomly stopped working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-03-2019 20:57 - last edited on ‎12-04-2019 07:39 by Fitbit Moderator

‎12-03-2019 20:57 - last edited on ‎12-04-2019 07:39 by Fitbit Moderator

My InspireHR has worked for the past week since I got it and a few hours ago it randomly stopped. The lights on the back are blinking but screen is blank and my Fitbit app isn’t recognizing the device is nearby. What happened?! 😫

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎12-04-2019 07:47 - last edited on ‎03-14-2025 11:59 by Fitbit Moderator

‎12-04-2019 07:47 - last edited on ‎03-14-2025 11:59 by Fitbit Moderator

@Bbams Welcome to the Fitbit Community! I hope you're doing well!

Let me help you with your Inspire HR not working. Try restarting your device by following these instructions. If your tracker syncs then try changing the clock face.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎12-04-2019 13:02

In response to AlvaroFitbit

‎12-04-2019 13:02

Worked for now at least. Thanks!!

Best Answer
0 Votes