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Inspire HR receiving a notification multiple times

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‎05-29-2019 14:12 - last edited on ‎05-30-2019 10:00 by Fitbit Moderator

‎05-29-2019 14:12 - last edited on ‎05-30-2019 10:00 by Fitbit Moderator

I keep receiving multiple notifications of the same thing, ie a Facebook message or a follower on Instagram will come up twice 

 

 

Moderator edit: updated subject for clarity

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‎05-30-2019 10:12 - last edited on ‎07-26-2023 09:43 by Fitbit Moderator

‎05-30-2019 10:12 - last edited on ‎07-26-2023 09:43 by Fitbit Moderator

@Siren9711 Welcome to the Fitbit Community! I hope you're doing well!

Let me help you with your notifications on your Inspire HR. Lets start by refreshing the link between your phone and your device by doing the following:

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device.
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on.
  • You can find additional suggestions here.

After this setup the notifications again. Also check your notifications settings on your phone.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

View best answer in original post

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‎05-30-2019 10:12 - last edited on ‎07-26-2023 09:43 by Fitbit Moderator

‎05-30-2019 10:12 - last edited on ‎07-26-2023 09:43 by Fitbit Moderator

@Siren9711 Welcome to the Fitbit Community! I hope you're doing well!

Let me help you with your notifications on your Inspire HR. Lets start by refreshing the link between your phone and your device by doing the following:

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device.
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on.
  • You can find additional suggestions here.

After this setup the notifications again. Also check your notifications settings on your phone.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes