12-04-2020
12:32
- last edited on
12-05-2020
03:13
by
JuanJoFitbit
12-04-2020
12:32
- last edited on
12-05-2020
03:13
by
JuanJoFitbit
Having posted yesterday about the problems and the difficulty getting through to live chat, I Finally got through to Fitbit support yesterday and she is sending me a new fit bit! Am thrilled especially as mine has completely died today. Thank you Fitbit help.
Moderator edit: updated subject for clarity
12-05-2020 03:12
12-05-2020 03:12
Hi @Severelypeed, it's great to see you in our Fitbit Community. I'm sorry to hear that your Inspire HR won't turn on. However, I'm so glad to hear that you got in touch with our Support team via chat and you will be back on track with a replacement unit soon. Thank you for posting the update and your feedback here.
As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.
Hope to see you in our Fitbit Community more often! 😀