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Inspire HR screen flashing

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I have had my inspire HR for almost a year and the screen has started flashing on and off constantly to where I had to put it in a drawer. I haven’t had any other issues but I am not able to use it because of the flashing. I have already reset it several times and nothing has changed.

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Welcome to the Fitbit Community, @Ashlee_Houston.

 

I appreciate your participation in the Forums and sharing that your Inspire HR screen has started flashing on and off constantly. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. I recommend trying the following:

 

  1. Confirm the steps to restart the device: How do I restart my Fitbit device?
  2. Change a clock face: How do I change the clock face on my Fitbit device?

Looking forward to hearing back from you.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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I have tried doing both and it is still flashing on and off. It is very frustrating because I can’t even use it. 

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Thank you for your reply, @Ashlee_Houston.

 

I am sorry to hear the issue persists, thank you for your efforts. I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon.  

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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Agree. My Fitbit won't synch and i cannot find any relevant advice that works. Very disaapointed in the reliability of the device 

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I also cannot get my Fitbit Inspire to synch and have had ZERO success with the myriad links-- numerous irrelevat steps.  How does someone who is not a technical genius get help??  I like the device but when it's on the fritz it makes want to chuck the whole thing--  not good support.....

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It's nice to see you again in our Community Forums, @SSueG.

 

Thank you for joining the thread and sharing the difficulty you're experiencing with syncing your Fitbit Inspire. I am sorry that you are going through this situation, I understand how you are feeling and appreciate your feedback. Our team is always working on improving our devices and user experiences, and your comments are always welcome. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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