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Inspire HR screen flickering

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‎10-10-2020 20:12 - last edited on ‎10-12-2020 17:56 by

‎10-10-2020 20:12 - last edited on ‎10-12-2020 17:56 by

Today my Inspire HR wouldn't turn on when I tried to check the time. I connected it to the charger and reset it. When I checked on it later the screen was pixelated. I can now see the time, but the screen is glitching. Please help. I have had this for over a year now, probably closer to 2 years and I have never had a problem with it. 

 

 

Moderator edit: subject for clarity 

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3 REPLIES 3

‎10-11-2020 20:10

‎10-11-2020 20:10

This is the same thing that is happening to mine also. Just started today for me. Time is moving horizontally and I revived a pixelated rectangle then went black. I reset it 4 times. Nothing happened. 

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‎10-12-2020 17:55

In response to TRM3

‎10-12-2020 17:55

Welcome to the Fitbit Community, @Mamacoleman @TRM3.

 

I am sorry to hear about the issue you're experiencing with the screen on your Inspire HR trackers. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. I recommend doing the following:

 

  1. Confirm the steps to restart the device: How do I restart my Fitbit device?
  2. Change a clock face: How do I change the clock face on my Fitbit device?

Let me know how it goes, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎10-12-2020 18:52

In response to LiliyaFitbit

‎10-12-2020 18:52

So I went through the reset steps. The screen is no stop repeating horizontally. Then I get a rectangle pixelated screen. Please help

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